Bubble Tea Shop Manager (Toronto)

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Company Legal Name: 2725352 Ontario Inc.
Company Operating Name: Machi Machi North York
Business address: 5317 Yonge St, Toronto, ON, CA M2N 5R4
Title of position: Bubble Tea Shop Manager
NOC 2021:60030
Starting date: ASAP
Job Duties:
 Manage the day-to-day operations of Machi Machi North York by leading all tea shop employees to deliver service excellence.
 Plan, develop and implement tea shop operational policies and procedures.
 Oversee and manage the hiring, training and retention of tea shop employees. Monitor employee performance and conduct periodic performance reviews.
 Develop staff work schedules to ensure quality services while ensuring labour costs remain reasonable.
 Manage the tea shop’s operational budget and keep relevant financial records.
 Control supplies inventory and monitor revenue to ensure maximum profitability.
 Address customer inquiries, resolve complaints, and ensure all customers are satisfied with the customer service and beverage quality.
 Ensure that the tea shop complies with all necessary hygiene, health and safety, and licensing requirements and guidelines.
 Negotiate prices, arrangements, and deliveries with vendors for supplies.
 Promote and market the tea shop, while consistently assessing profitability and identifying areas for improvement.

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Terms of employment: Full-time, Permanent
Wage: $26.50 per hour
Regular Working Hours: 30 hours per week
Location of Work: 5317 Yonge St, Toronto, ON, CA M2N 5R4
Benefits package: 10 days paid vacation every year or 4% of the salary.
Language of work: English
Contact Information: machimachiny2020@gmail.com
Education: General high school graduation certificate is required. Completion of a college or other program related to hospitality or food and beverage service management or business management is preferred.
Work experience: At least one year of supervisory or management experience in the food service sector is required.

The Source For this Job : From Here